Harley held a "After-Sales Service Training for China Region" from October 10 to 12, 2012, at its Beijing office (detailed address: Room 1708, Xinhua Insurance Building, No. 12, Jianguomenwai Avenue, Chaoyang District, Beijing, China). Technically skilled agents sent their technical personnel to participate. This training was different from previous sessions, as it began with a foundational business assessment followed by advanced professional training.
Oneband was invited to participate and sent a professional technical service team familiar with Harley distribution products. In addition to product and software technical training, the service team also engaged in practical exercises and drills under the guidance of Harley's factory engineers.
The following are the training courses:
|
Time |
Product |
Topic |
Speaker |
|
10月10日 |
|
|
|
|
9:30-10:00 |
Pre-Assessment Test |
ELC8000; Ellipse1000; PVR2900/7000; PS1000; PS1000ACE; NSG9000; NSG9000-6G; NSG9000-40G and NMX Five questions for each product, with four options for each question. |
Feng Yu |
|
10:30 - 11:00 |
Overview of Harmonic Product Solutions |
Overview of Harmonic Solutions - Contribution/Distribution; Headend and Network |
Zhou Liangbo |
|
11:00 -12:30 |
PVR7K |
Firmware Update Installation, configuration (MUX & Scramble) |
Li Yinfeng |
|
13:30-18:00 |
NSG9K-6G NSG9K-40G |
License Manager-Web configuration MCT |
Feng Yu |
|
10月11日 |
|
|
|
|
9:30 -12:00 |
Prostream1K+ACE |
Product update on different versions of Prostream Installation Configuration (MUX & Scramble) Prosteam1K+ACE |
Niu Jianjun |
|
13:30 -15:30 |
Encoder |
Product Update on logs/web GUI; interfaces etc. How to / Hands-on Installation and Configuration |
Li Yinfeng |
|
16:00 -18:00 |
NMX |
Understanding of Management & Control Installation and Configuration |
Feng Yu |
|
10月12日 |
|
|
|
|
9:30 -18:00 |
NMX Issues and Solutions |
Installation and Configuration Knowledge on how to take, read, and understand logs and alarms, etc. |
Li Yinfeng and Feng Yu |
2012-10-12