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Comprehensive Reception Decoding Products

Common Error Codes for Set-Top Boxes and Solutions

Common errors and solutions are as follows:

E00 Service not Scrambled.

Cause: The program is not scrambled and does not display on the set-top box.

Solution: If the set-top box is watching a transparent stream, it should display normally.

E04 Please insert Smartcard

Cause: The smartcard is not inserted.

Solution:

E05 Unknown Smartcard

Cause: Unknown smartcard or smartcard error.